From Service Central, select Process customer requests, and click Payment
Transaction
Displays the transaction number.
Date
Defaults to the current system date or the batch date if you are using the Batch Control option.
Id
Specifies the customer identification number or if the company is responsible for the payment, this is the company ID. You can click the lookup icon to select a value.
Source Code
(optional) Use to indicate how the payment was made (for example, phone or mail).
Check/CC
Specifies a check number or a credit/debit card code (for example, MC, VISA, AMEX, and DISC). If you enter a valid credit/debit card code, additional payment fields display:
■ CC # - Enter the credit/debit card number.
■ CSC - (Displays only if the associated card authorization account uses immediate authorization, or deferred authorization with the Save CSC Prior to Authorization checkbox selected) Enter the Card Security Code. CSC can be a required value (see Requiring a Card Security Code (CSC) for credit/debit card transactions) for specific cash accounts.
■ Exp - Enter the card's expiration month and year (mm/yy).
■ Authorize - Enter any authorization code here. (If credit card authorization is enabled, this field populates when the payment is approved.)
■ Name on CC - Enter the name as it appears on the payment card.
■ Issue # - (Displays only if the associated cash account accepts an issue number) Enter the European debit card's issue number.
■ Issue Date - (Displays only if the associated cash account accepts an issue date) Enter the European debit card's issue date (mm/yy).
■ Gateway Ref # - Read only: Populates when the gateway provider returns the reference number for the transaction.
Note: If Advanced PCI Compliance (see Implementing Advanced PCI Compliance options) > Do not retain cardholder information is enabled, iMIS saves transactions without cardholder data and shows only gateway reference number and authorization code fields.
Pay Amount
The system populates this field with the customer’s current session balance due (except Fundraising and credit balance line items) when a customer’s record is opened in the Process customer requests window. This field can be overridden if the customer wants to pay a different amount.
Unapplied Amount
Displays the amount of the current payment that has not yet been applied.
Unpaid Balance
Displays the total of balance due for items not selected (checkbox enabled) for payment.
Auto-apply
Used to enable the system to automatically apply a payment.
Type
Displays the source module or the transaction type.
Ref
Displays a number the system assigns to the transaction.
Ref Date
Displays the invoice reference date.
Ref Description
Displays a description of the referenced transaction. A detailed description displays for Orders (OE) if you enable 1st Line Desc. on Statement on the AR/Cash System Setup window. If you do not enable 1st Line Desc. on Statement, only the transaction name, Order displays in this field.
Balance
Displays the balance for a specific transaction.
Paid Amt
Displays the dollar amount the customer designated to be applied to the specific line item.
Amt Adj
Displays the positive difference between the Balance and Paid Amt used for cash Dues/Subscription billing only.
Paid Thru
Displays the Paid Thru date associated with the specific cash-basis Dues/Subscription line item. This field is populated only if the item has been paid in full.
Pay
Use this checkbox to select or deselect a line item for payment.
Batch Id
Displays the batch number of the current open batch if you are using Batch Control.